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Saucony Online

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Shipping & Returns

We are committed to your complete satisfaction. If you are not satisfied with our products, we will be happy to accept a return.Unwashed, unworn, or faulty products purchased from our online store may be returned for refund or exchange within 14 days of receipt. All items returned to us must be in original conditions, i.e. unworn, unwashed, with all tags attached. Otherwise the items will be returned to you.If you are not completely satisfied or if there is a difference with your order , please retain all documentation and packaging and contact us immediately by sending an e- mail or in online .We accept exchanges for a different size or color within 15 days of the original date of shipment of the order. Please contact us with your order number and our customer service will help you .You must contact us before returning the items. All items sent back to us must be in their original condition ie not worn, altered or washed, with all tags attached . Worn or dirty items will be returned back to you.We do not cover the shipping costs of exchanges, you will be responsible for the return postage and for the shipping and handling of shipping the exchanged items back to you . We recommend that you add tracking and insurance when sending items to us for your own protection , as we can not be responsible for lost shipments. Shipping and handling charges are non-refundable .